• We are committed to be amongst the most admired & trusted integrated power plant construction companies in India.
• We shall deliver reliable and quality products and services to all customers at competitive costs, with international standards of customer care – thereby creating superior value for all stakeholders.
• We are committed to comply with requirements and continually improve the effectiveness of the Quality Management System.

Quality Objectives

Our quality objectives are to:

• To attain best global practices and become a world-class utility.

• To achieve excellence in service, quality, reliability, safety and customer care.
  

• To earn the trust and confidence of all customers and stakeholders, exceeding their expectations, and make the company a respected household name.

·  To consistently achieve high growth with the highest levels of productivity.
·  To be a technology driven, efficient and financially sound organization.
·  To be a responsible corporate citizen nurturing human values and concern for society, the environment and nation building.
·  To promote a work culture that fosters individual growth, team spirit and creativity to overcome challenges and attain goals.
·  To encourage ideas, talent and value systems..
·  To uphold the guiding principles of trust, integrity and transparency in all aspects of interactions and dealings

Environment

Harmony between man and environment is the essence of healthy life and growth. Therefore, maintenance of ecological balance and a pristine environment has been of utmost importance to us. We have been taking various measures to protect environment.

Environment Policy & Environment Management System

Driven by its commitment for sustainable growth, we have been evolved a well defined environment management policy and sound environment practices for minimising environmental impact arising out of setting up of power plants and preserving the natural ecology.

Environment Management, Occupational Health and Safety Systems:
 
We have been actively gone for adoption of best international practices on environment, occupational health and safety areas.
 
Pollution Control Systems

While deciding the appropriate technology for its projects, we integrate many environmental provisions into the plant design. In order to ensure that we comply with all the stipulated environment norms, various state-of-the-art pollution control systems / devices as discussed below have been installed to control air and water pollution.

Electrostatic Precipitators:

The ash left behind after combustion of coal is arrested in high efficiency Electrostatic Precipitators (ESPs) and particulate emission is controlled well within the stipulated norms. The ash collected in the ESPs is disposed to Ash Ponds in slurry form.

Flue Gas Stacks:

Tall Flue Gas Stacks have been provided for wide dispersion of the gaseous emissions (SOX, NOX etc) into the atmosphere.

Low-NOX Burners:

In gas based power stations, NOx emissions are controlled by provision of Low-NOx Burners (dry or wet type) and in coal fired stations, by adopting best combustion practices.

Neutralisation Pits:

Neutralisation pits have been provided in the Water Treatment Plant (WTP) for pH correction of the effluents before discharge into Effluent Treatment Plant (ETP) for further treatment and use.

Coal Settling Pits / Oil Settling Pits:

In these Pits, coal dust and oil are removed from the effluents emanating from the Coal Handling Plant (CHP), coal yard and Fuel Oil Handling areas before discharge into ETP.


DE & DS Systems:

Dust Extraction (DE) and Dust Suppression (DS) systems have been installed in all coal fired power stations in NTPC to contain and extract the fugitive dust released in the Coal Handling Plant (CHP).

Cooling Towers:

Cooling Towers have been provided for cooling the hot Condenser cooling water in closed cycle Condenser Cooling Water (CCW) Systems. This helps in reduction in thermal pollution and conservation of fresh water.

Environmental Institutional Set-up

Realizing the importance of protection of the environment with speedy development of the power sector, the company has constituted different groups at project, regional and Corporate Centre level to carry out specific environment related functions. The Environment Management Group, Ash Utilisation Group and Centre for Power Efficiency & Environment Protection (CENPEEP) function from the Corporate Centre and initiate measures to mitigate the impact of power project implementation on the environment and preserve ecology in the vicinity of the projects. Environment Management and Ash Utilisation Groups established at each station, look after various environmental issues of the individual station.
To maintain constant vigil on environmental compliance, Environmental Reviews are carried out at all operating stations and remedial measures have been taken wherever necessary. As a feedback and follow-up of these Environmental Reviews, a number of retrofit and up-gradation measures have been undertaken at different stations.
Such periodic Environmental Reviews and extensive monitoring of the facilities carried out at all stations have helped in compliance with the environmental norms and timely renewal of the Air and Water Consents.

Resources Conservation

With better awareness and appreciation towards ecology and environment, the organization is continually looking for innovative and cost effective solutions to conserve natural resources and reduce wastes. Some of the measures include:

• Reduction in land requirements for main plant and ash disposal areas in newer units.
• Capacity addition in old plants, within existing land.
• Reduction in water requirement for main plant and ash disposal areas through recycle and reuse of water.
• Efficient use of Fuel (Coal, Natural gas and Fuel oil) and
• Reduction in fuel requirement through more efficient combustion and adoption of state-of-the-art technologies such as super critical boilers
  

Waste Management

Various types of wastes such as Municipal or domestic wastes, hazardous wastes, Bio-Medical wastes get generated in power plant areas, plant hospital and the townships of projects. The wastes generated are a number of solid and hazardous wastes like used oils & waste oils, grease, lead acid batteries, other lead bearing wastes (such as garkets etc.), oil & clarifier sludge, used resin, used photo-chemicals, asbestos packing, e-waste, metal scrap, C&I wastes, electricial scrap, empty cylinders (refillable), paper, rubber products, canteen (bio-degradable) wastes, buidling material wastes, silica gel, glass wool, fused lamps & tubes, fire resistant fluids etc. These wastes fall either under hazardous wastes category or non-hazardous wastes category as per classification given in Government of India's notification on Hazardous Wastes (Management and Handling) Rules 1989 (as amended on 06.01.2000 & 20.05.2003).

Municipal Waste Management:

Domestic or municipal waste is generated in households at townships. This waste is segregated into bio-degradable and non-biodegradable wastes at source itself in different colored containers and thereafter the two types are disposed separately. Bio-degradable waste is spread uniformly in identified low lying areas and thereafter it is covered with soil for use later as manure after composting. The segregated non bio-degradable waste is disposed off separately in other identified low lying areas and is spread out uniformly.

Safety

Electricity is an essential need. A willing and efficient slave, it can also become an unforgiving and fatal master. When parents are careless, it is children that suffer most because they have little understanding of what electricity can do both beneficially as well as harmfully. Electric shock can kill just as efficiently as electricity can work. Precautions are therefore necessary. For this knowledge of  electrical safety is of prime importance.